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Ananya Mishra

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Ahmedabad, IndiaSeniorIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen
Open to working in Ahmedabad
Techno-Functional Lead with 10 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across hospitality & travel clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
10
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Techno-Functional Lead
Availability
In 60 days
Notice period
Serving notice
Works
From home
Open to
Contract to hire, Part time, Permanent
Location
Ahmedabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
An international development NGO · via Valecrest Technologies
Support / AMS of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2024 – Dec 2026 · 34 mo · Ahmedabad · Non-profit
Techno-Functional LeadMigration
A top-10 Indian pharma company · via Quillfield Partners
Migration of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2021 – Aug 2023 · 28 mo · Ahmedabad · Pharma & Life Sciences
Techno-Functional LeadImplementation
A listed IT services company · via Northwyn Analytics
Implementation of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2018 – Nov 2020 · 35 mo · Ahmedabad · IT & Technology

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
REST APIsExcel
MODULES
NetSuite CRMImplementedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Hospitality & TravelRetail & CPG
LANGUAGES
GujaratiNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications
SRM Institute of Science and Technology · 2021 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateOn request