Ananya Mathew

Solution Architect | Oracle NetSuite CX | CRM · SuiteCommerce · Solution Architect · Techno-functional

Kuala Lumpur, MalaysiaLeadMYT (UTC+8)Part timeWork permit held

Open to working in Remote · Kuala Lumpur · will relocate

Solution Architect with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Solution Architect
Availability: In 60 days
Notice period: 60 days
Works: From home
Open to: Part time
Location: Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectImplementationLed

An Indian steel and alloys group · via Northwyn Analytics

Implementation of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2022 – Nov 2026 · 59 mo · Kuala Lumpur · Manufacturing

Solution ArchitectMigration

A Big-Four advisory practice · via Northwyn Analytics

Migration of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2017 – Oct 2021 · 54 mo · Kuala Lumpur · Professional Services

Solution ArchitectSupport / AMS

An EPC infrastructure company · via Northwyn Analytics

Support / AMS of Oracle NetSuite CX for an EPC infrastructure company, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2012 – Sep 2016 · 55 mo · Kuala Lumpur · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

SuiteScriptPower BI

MODULES

NetSuite CRMLedSuiteCommerceLed

PILLARS

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

TamilConversationalEnglishProfessional

Education

PG · Information Technology

Bangalore University · 2007 · Full-time

AvailabilityIn 60 days

Notice period60 days

RateOn request