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Ananya Krishnan

Techno-Functional Lead | Oracle EBS CX | Field Service · Service Contracts · Techno-Functional Lead · Techno-functional
Amsterdam, NetherlandsLeadCET (UTC+1)Contract · Part time · PermanentWork permit held
Open to working in Amsterdam
Techno-Functional Lead with 25 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered multiple full-cycle implementations across hospitality & travel clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
25
years in Oracle
—
years in total
3
projects
EUR 1,43,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Serving notice
Works
Onsite
Open to
Contract, Part time, Permanent
Location
Amsterdam, Netherlands · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A pan-India telecom operator · via Ledgerkraft Consulting
Support / AMS of Oracle EBS CX for a pan-India telecom operator, covering Field Service, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Jun 2019 – Dec 2026 · 91 mo · Amsterdam · Telecom
Techno-Functional LeadRollout
A state power-distribution utility
Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
May 2011 – Sep 2018 · 89 mo · Amsterdam · Energy & Utilities
Techno-Functional LeadImplementation
A top-10 Indian pharma company · via Kestrelline Digital
Implementation of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Apr 2003 – Jun 2010 · 87 mo · Amsterdam · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & ReportsODI
MODULES
EBS Field ServiceLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Hospitality & TravelRetail & CPG
LANGUAGES
DutchConversationalEnglishNative
ALSO WORKED ON
Zoho

Education

Doctorate · Computer Applications
Gujarat University · 2004 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateEUR 1,43,000 / yr