Ananya Hegde

Support Analyst (AMS) | Oracle Fusion HCM | Help Desk · Journeys · Strategic Workforce Planning · Support Analyst (AMS) · Techno-functional

Mexico City, MexicoAssociateCST (UTC-6)Contract to hireCitizen

Open to working in Mexico City · Remote · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion HCM experience, specialising in Help Desk, Journeys, Strategic Workforce Planning. Delivered support and enhancement work across telecom clients — payroll and statutory requirement workshops and parallel payroll runs and reconciliation. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Strong on Saudi Arabia / UAE (GCC) and Mexico / Latin America localization: statutory, tax and compliance setups. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

USD 450 / day

day rate

Seniority: Associate · Support Analyst (AMS)
Availability: In 30 days
Notice period: 30 days
Works: Hybrid
Open to: Contract to hire
Location: Mexico City, Mexico · CST (UTC-6)
Work authorisation: Citizen

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A broadcast and streaming network · via Kestrelline Digital

Implementation of Oracle Fusion HCM for a broadcast and streaming network, covering Help Desk, Journeys, Strategic Workforce Planning. Key work: parallel payroll runs and reconciliation; first live runs and year-end support. Worked with business users through SIT, UAT and go-live.

Help DeskStrategic Workforce PlanningJourneys

Apr 2026 – Jul 2026 · 4 mo · Mexico City · Media & Entertainment

Support Analyst (AMS)Rollout

An Indian steel and alloys group

Rollout of Oracle Fusion HCM for an Indian steel and alloys group, covering Help Desk, Journeys, Strategic Workforce Planning. Key work: balance loads through HDL; payroll and statutory requirement workshops. Worked with business users through SIT, UAT and go-live.

Help DeskStrategic Workforce PlanningJourneys

May 2025 – Jul 2025 · 3 mo · Mexico City · Manufacturing

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

LOCALIZATIONS

Saudi Arabia / UAE (GCC)Mexico / Latin America

TECHNICAL STACK

BI PublisherFast FormulaExcelHDLRedwood UX

MODULES

Payroll InterfaceSupportedWorkforce Health and SafetySupportedHelp DeskConfiguredStrategic Workforce PlanningConfiguredWorkforce SchedulingConfiguredJourneysSupported

PILLARS

HCM

RELEASES

26.D26.C26.B

INDUSTRIES

AutomotiveTelecom

LANGUAGES

EnglishNativeSpanishNative

ALSO WORKED ON

SAP

Education

Doctorate · Computer Applications

NIT Trichy · 2026 · Full-time

AvailabilityIn 30 days

Notice period30 days

RateUSD 450 / day