Ananya Chen

Support Analyst (AMS) | Oracle Fusion HCM | Help Desk · Journeys · Strategic Workforce Planning · Support Analyst (AMS) · Techno-functional

Gurugram, IndiaAssociateIST (UTC+5:30)PermanentCitizen

Open to working in Remote · Gurugram · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion HCM experience, specialising in Help Desk, Journeys, Strategic Workforce Planning. Delivered support and enhancement work across hospitality & travel clients — HR and talent requirement workshops and HDL conversions of workers and assignments. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

₹4,92,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Available now
Notice period: Immediate
Works: Hybrid
Open to: Permanent
Location: Gurugram, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A broadcast and streaming network · via Ledgerkraft Consulting

Implementation of Oracle Fusion HCM for a broadcast and streaming network, covering Help Desk, Journeys, Strategic Workforce Planning. Key work: HDL conversions of workers and assignments; UAT, training and go-live. Worked with business users through SIT, UAT and go-live.

Help DeskStrategic Workforce PlanningJourneys

Apr 2026 – Dec 2026 · 9 mo · Gurugram · Media & Entertainment

Support Analyst (AMS)Rollout

An Indian steel and alloys group

Rollout of Oracle Fusion HCM for an Indian steel and alloys group, covering Help Desk, Journeys, Strategic Workforce Planning. Key work: self-service flows for employees and managers; HR and talent requirement workshops. Worked with business users through SIT, UAT and go-live.

Help DeskStrategic Workforce PlanningJourneys

May 2025 – Dec 2025 · 8 mo · Gurugram · Manufacturing

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

BI PublisherFast FormulaExcelHDLRedwood UX

MODULES

Workforce Health and SafetyConfiguredHelp DeskSupportedStrategic Workforce PlanningSupportedJourneysConfigured

PILLARS

HCM

RELEASES

26.D26.C26.B

INDUSTRIES

Hospitality & TravelRetail & CPG

LANGUAGES

HindiConversationalEnglishNative

Education

Doctorate · Computer Applications

University of Pune · 2026 · Part-time

AvailabilityAvailable now

Notice periodImmediate

Rate₹4,92,000 / yr