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Ananya Chaudhary

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Techno-Functional Lead · Techno-functional
Riyadh, Saudi ArabiaLeadAST (UTC+3)Advisory · Contract to hire · PermanentWork permit held
Open to working in Riyadh
Techno-Functional Lead with 17 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across pharma & life sciences clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
17
years in Oracle
—
years in total
3
projects
USD 1,79,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Advisory, Contract to hire, Permanent
Location
Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A broadcast and streaming network · via Sarvat ERP Solutions
Support / AMS of Oracle EBS CX for a broadcast and streaming network, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Jun 2022 – Aug 2026 · 51 mo · Riyadh · Media & Entertainment
Techno-Functional LeadRollout
An Indian steel and alloys group
Rollout of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
May 2017 – Jul 2021 · 51 mo · Riyadh · Manufacturing
Techno-Functional LeadImplementation
A private university group · via Aurenza Global Services
Implementation of Oracle EBS CX for a private university group, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2012 – Jun 2016 · 51 mo · Riyadh · Higher Education

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
BI PublisherOAFADFdi
MODULES
EBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
EnglishNativeArabicNative
ALSO WORKED ON
Zoho

Education

Doctorate · Computer Applications
Anna University · 2010 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateUSD 1,79,000 / yr