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Ananya Bhatt

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Melbourne, AustraliaConsultantAEST (UTC+10)Advisory · ContractWork permit held
Open to working in Melbourne
Techno-Functional Lead with 6 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, B2C Service, Loyalty. Delivered implementations and rollouts across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.
6
years in Oracle
—
years in total
3
projects
AUD 1,72,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
Not looking
Notice period
90 days
Works
Onsite
Open to
Advisory, Contract
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration
A listed IT services company · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a listed IT services company, covering Partner Relationship Management, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
Feb 2025 – Aug 2026 · 19 mo · Melbourne · IT & Technology
Techno-Functional LeadRollout
A 400-store retail chain
Rollout of Oracle Fusion CX for a 400-store retail chain, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
May 2023 – Dec 2024 · 20 mo · Melbourne · Retail & CPG
Techno-Functional LeadMigration
An agri-commodities exporter · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for an agri-commodities exporter, covering Partner Relationship Management, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
Feb 2021 – Sep 2022 · 20 mo · Melbourne · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIsGroovy
MODULES
Customer Data ManagementImplementedPartner Relationship ManagementConfiguredLoyaltyConfiguredKnowledge ManagementConfiguredB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
TamilNativeEnglishNative

Education

PG · Computer Applications
Delhi University · 2021 · Full-time
AvailabilityNot looking
Notice period90 days
RateAUD 1,72,000 / yr