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Anand Wilson

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional
São Paulo, BrazilSeniorBRT (UTC-3)Advisory · Contract · Part timeNot eligible
Open to working in São Paulo
Functional Consultant with 9 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across agriculture & food clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
9
years in Oracle
—
years in total
3
projects
USD 1,53,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
Not looking
Notice period
60 days
Works
Hybrid
Open to
Advisory, Contract, Part time
Location
São Paulo, Brazil · BRT (UTC-3)
Work authorisation
Not eligible
Profile updated 8 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisoryLed
A multi-specialty hospital chain
Advisory of Oracle EBS CX for a multi-specialty hospital chain, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2024 – Jun 2026 · 25 mo · São Paulo · Healthcare
Functional ConsultantRollout
A Tier-1 private-sector bank
Rollout of Oracle EBS CX for a Tier-1 private-sector bank, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2021 – Aug 2023 · 31 mo · São Paulo · Banking & Financial Services
Functional ConsultantUpgrade
A Big-Four advisory practice
Upgrade of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2018 – Oct 2020 · 31 mo · São Paulo · Professional Services

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
BI PublisherOAF
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Agriculture & FoodPublic Sector
LANGUAGES
PortugueseProfessionalEnglishNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Commerce
University of London · 2016 · Full-time
AvailabilityNot looking
Notice period60 days
RateUSD 1,53,000 / yr