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Anand Subramanian

Business Analyst | Oracle Fusion CX | B2C Service · Customer Data Management · Business Analyst · Functional
Kolkata, IndiaAssociateIST (UTC+5:30)Contract to hire · PermanentCitizen
Open to working in Bengaluru · Kolkata
Business Analyst with 2 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Customer Data Management. Delivered support and enhancement work across media & entertainment clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
2
years in Oracle
—
years in total
2
projects
₹5 LPA
annual
Seniority
Associate · Business Analyst
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Contract to hire, Permanent
Location
Kolkata, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystRollout
An international development NGO
Rollout of Oracle Fusion CX for an international development NGO, covering B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
Feb 2026 – Dec 2026 · 11 mo · Kolkata · Non-profit
Business AnalystRollout
A top-10 Indian pharma company
Rollout of Oracle Fusion CX for a top-10 Indian pharma company, covering B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
Feb 2025 – Oct 2025 · 9 mo · Kolkata · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOIC
MODULES
Customer Data ManagementConfiguredB2C ServiceSupported
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Media & EntertainmentPharma & Life Sciences
LANGUAGES
HindiBasicEnglishNativeBengaliProfessionalspeak/read

Education

Diploma · Commerce
University of Pune · 2020 · Full-time
AvailabilityAvailable now
Notice period15 days
Rate₹5 LPA