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Anand Reddy

Solution Architect | Oracle EBS CX | Field Service · TeleSales · TeleService · Solution Architect · Functional
Kolkata, IndiaLeadIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Kolkata · Dubai
Solution Architect with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across energy & utilities clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
14
years in Oracle
—
years in total
3
projects
₹55 LPA
annual
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
Immediate
Works
Hybrid
Open to
Contract, Part time
Location
Kolkata, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
An agri-commodities exporter
Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2023 – Aug 2026 · 43 mo · Kolkata · Agriculture & Food
Solution ArchitectRollout
A two-wheeler manufacturer
Rollout of Oracle EBS CX for a two-wheeler manufacturer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Dec 2022 · 47 mo · Kolkata · Automotive
Solution ArchitectRollout
A government transport undertaking
Rollout of Oracle EBS CX for a government transport undertaking, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2015 – Sep 2018 · 44 mo · Kolkata · Public Sector

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Oracle Forms & ReportsODI
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
HindiProfessionalEnglishNativeBengaliBasicspeak/read

Education

Bachelors · Supply Chain Management
NMIMS · 2007 · Part-time
AvailabilityIn 2 weeks
Notice periodImmediate
Rate₹55 LPA