Solution ArchitectMigration
A pan-India telecom operator · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a pan-India telecom operator, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty