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Anand Pandey

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Functional Consultant · Functional
Sydney, AustraliaSeniorAEST (UTC+10)Part timePermanent resident
Open to working in Sydney · Remote · will relocate
Functional Consultant with 10 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across non-profit clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
10
years in Oracle
—
years in total
3
projects
AUD 1,90,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
In 60 days
Notice period
60 days
Works
Hybrid
Open to
Part time
Location
Sydney, Australia · AEST (UTC+10)
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed
A top-10 Indian pharma company
Upgrade of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2024 – Aug 2026 · 29 mo · Sydney · Pharma & Life Sciences
Functional ConsultantRollout
A hotel and resorts group
Rollout of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2021 – Jul 2023 · 30 mo · Sydney · Hospitality & Travel
Functional ConsultantAdvisory
A 400-store retail chain
Advisory of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Jun 2018 – Jun 2020 · 25 mo · Sydney · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Oracle Forms & ReportsODI
MODULES
EBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Non-profitTelecom
LANGUAGES
HindiBasicEnglishNative

Education

Diploma · Supply Chain Management
NMIMS · 2012 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateAUD 1,90,000 / yr