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Anand Nair

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Functional Consultant · Functional
Milan, ItalySeniorCET (UTC+1)Part timeWork permit held
Open to working in Milan · Remote · will relocate
Functional Consultant with 10 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across higher education clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
10
years in Oracle
—
years in total
3
projects
EUR 96,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
In 60 days
Notice period
60 days
Works
Hybrid
Open to
Part time
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed
A hotel and resorts group
Upgrade of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2024 – Aug 2026 · 29 mo · Milan · Hospitality & Travel
Functional ConsultantRollout
A pan-India telecom operator
Rollout of Oracle EBS CX for a pan-India telecom operator, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2021 – Nov 2023 · 34 mo · Milan · Telecom
Functional ConsultantAdvisory
An international development NGO
Advisory of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Jun 2018 – Jul 2020 · 26 mo · Milan · Non-profit

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
BI PublisherOAF
MODULES
EBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Aerospace & DefenceHigher Education
LANGUAGES
ItalianProfessionalEnglishNative

Education

Bachelors · Supply Chain Management
SRM Institute of Science and Technology · 2015 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateEUR 96,000 / yr