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Anand Naidu

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Functional Consultant · Functional
Milan, ItalyConsultantCET (UTC+1)PermanentWork permit held
Open to working in Milan · Remote · will relocate
Functional Consultant with 7 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
7
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Functional Consultant
Availability
Available now
Notice period
15 days
Works
From home
Open to
Permanent
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed
A national FMCG company
Upgrade of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2025 – Aug 2026 · 20 mo · Milan · Retail & CPG
Functional ConsultantMigration
A national FMCG company · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Feb 2023 – Nov 2024 · 22 mo · Milan · Retail & CPG
Functional ConsultantAdvisory
A national FMCG company
Advisory of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2021 – Jul 2022 · 17 mo · Milan · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OIC
MODULES
Customer Data ManagementImplementedIntelligent AdvisorLedLoyaltyImplementedIncentive CompensationImplementedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
ItalianBasicEnglishProfessional

Education

Bachelors · Supply Chain Management
ICAI (Chartered Accountancy) · 2017 · Full-time
AvailabilityAvailable now
Notice period15 days
RateOn request