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Anand Mukherjee

Programme Director | Oracle Fusion CX | Incentive Compensation · B2C Service · Programme Director · Functional
Pune, IndiaLeadIST (UTC+5:30)AdvisoryCitizen
Open to working in Remote · Pune · will relocate
Programme Director with 24 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service. Delivered multiple full-cycle implementations across healthcare clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
24
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Programme Director
Availability
Not looking
Notice period
Immediate
Works
From home
Open to
Advisory
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 2 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorUpgradeLed
An Indian steel and alloys group
Upgrade of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Incentive CompensationB2C Service
Jan 2019 – Nov 2026 · 95 mo · Pune · Manufacturing
Programme DirectorMigration
A Big-Four advisory practice · via Aurenza Global Services
Migration of Oracle Fusion CX for a Big-Four advisory practice, covering Incentive Compensation, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Incentive CompensationB2C Service
Feb 2011 – Dec 2018 · 95 mo · Pune · Professional Services
Programme DirectorAdvisory
An EPC infrastructure company
Advisory of Oracle Fusion CX for an EPC infrastructure company, covering Incentive Compensation, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Incentive CompensationB2C Service
Mar 2003 – Jun 2010 · 88 mo · Pune · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder Studio
MODULES
Incentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
HealthcareReal Estate
LANGUAGES
MarathiProfessionalEnglishProfessional

Education

Diploma · Finance
Amity University · 1995 · Full-time
AvailabilityNot looking
Notice periodImmediate
RateOn request