Anand Goyal

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional

New Jersey, United StatesConsultantEST (UTC-5)Advisory · ContractPermanent resident

Open to working in New Jersey

Functional Consultant with 7 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across non-profit clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.

years in Oracle

—

years in total

projects

USD 1,58,000 / yr

annual

Seniority: Consultant · Functional Consultant
Availability: Not looking
Notice period: Immediate
Works: Hybrid
Open to: Advisory, Contract
Location: New Jersey, United States · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed

An international development NGO

Rollout of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Sep 2026 · 20 mo · New Jersey · Non-profit

Functional ConsultantRollout

A top-10 Indian pharma company

Rollout of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Jul 2024 · 18 mo · New Jersey · Pharma & Life Sciences

Functional ConsultantRollout

A listed IT services company

Rollout of Oracle EBS CX for a listed IT services company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2021 – Dec 2022 · 23 mo · New Jersey · IT & Technology

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdi

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Non-profitTelecom

LANGUAGES

GujaratiBasicEnglishNative

Education

Diploma · Business Administration

IIT Bombay · 2011 · Part-time

AvailabilityNot looking

Notice periodImmediate

RateUSD 1,58,000 / yr