Anand Fernandes

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional

Tokyo, JapanSeniorJST (UTC+9)Part time · PermanentWork permit held

Open to working in Tokyo

Functional Consultant with 11 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across banking & financial services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.

years in Oracle

—

years in total

projects

USD 1,50,000 / yr

annual

Seniority: Senior · Functional Consultant
Availability: In 60 days
Notice period: 30 days
Works: Hybrid
Open to: Part time, Permanent
Location: Tokyo, Japan · JST (UTC+9)
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed

An international development NGO

Rollout of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2024 – Jul 2026 · 30 mo · Tokyo · Non-profit

Functional ConsultantRollout

A top-10 Indian pharma company

Rollout of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2021 – Dec 2023 · 35 mo · Tokyo · Pharma & Life Sciences

Functional ConsultantRollout

A listed IT services company

Rollout of Oracle EBS CX for a listed IT services company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2018 – Oct 2020 · 33 mo · Tokyo · IT & Technology

Oracle expertise

PRODUCT FAMILIES

E-Business SuitePeopleSoft

TECHNICAL STACK

OAFADFdi

MODULES

PS Absence ManagementLedEBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsImplemented

PILLARS

CXHCM

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Banking & Financial ServicesIT & Technology

LANGUAGES

EnglishNativeJapaneseNative

Credentials

1Z0-1054Pending review

Education

Diploma · Human Resources

Savitribai Phule Pune University · 2008 · Full-time

AvailabilityIn 60 days

Notice period30 days

RateUSD 1,50,000 / yr