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Anand Chen

Functional Consultant | Oracle NetSuite CX | CRM · SuiteCommerce · Functional Consultant · Functional
Milan, ItalySeniorCET (UTC+1)ContractWork permit held
Open to working in Milan · Remote · will relocate
Functional Consultant with 9 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across healthcare clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
9
years in Oracle
—
years in total
3
projects
EUR 1,15,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
In 2 weeks
Notice period
15 days
Works
Onsite
Open to
Contract
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 2 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed
A Big-Four advisory practice
Upgrade of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2024 – Dec 2026 · 36 mo · Milan · Professional Services
Functional ConsultantMigration
A global auto-components manufacturer · via Kestrelline Digital
Migration of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2021 – Sep 2023 · 32 mo · Milan · Manufacturing
Functional ConsultantAdvisory
A broadcast and streaming network
Advisory of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2018 – Jun 2020 · 28 mo · Milan · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
REST APIs
MODULES
NetSuite CRMImplementedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
HealthcareReal Estate
LANGUAGES
ItalianProfessionalEnglishProfessional

Credentials

1Z0-1054Not verified

Education

Diploma · Commerce
Osmania University · 2012 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateEUR 1,15,000 / yr