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Anand Bansal

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Functional Consultant · Functional
Milan, ItalySeniorCET (UTC+1)ContractWork permit held
Open to working in Milan · Remote · will relocate
Functional Consultant with 9 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across retail & cpg clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
9
years in Oracle
—
years in total
3
projects
EUR 1,01,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
In 2 weeks
Notice period
15 days
Works
Hybrid
Open to
Contract
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed
A national FMCG company
Upgrade of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2024 – Sep 2026 · 30 mo · Milan · Retail & CPG
Functional ConsultantRollout
A national FMCG company
Rollout of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2021 – Jul 2023 · 30 mo · Milan · Retail & CPG
Functional ConsultantAdvisory
A national FMCG company
Advisory of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Jun 2018 – Dec 2020 · 31 mo · Milan · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
SQL / PL-SQLSOA Suite
MODULES
EBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
LogisticsRetail & CPG
LANGUAGES
ItalianProfessionalEnglishNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Business Administration
XLRI Jamshedpur · 2015 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateEUR 1,01,000 / yr