Functional ConsultantSupport / AMSLed
A 400-store retail chain · via Valecrest Technologies
Support / AMS of Oracle Fusion CX for a 400-store retail chain, covering Subscription Management, Marketing (Eloqua), B2B Commerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementB2B Commerce