Business AnalystSupport / AMS
A 400-store retail chain · via Orvane Consulting
Support / AMS of Oracle Fusion CX for a 400-store retail chain, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service