Solution ArchitectSupport / AMS
A pan-India telecom operator · via Valecrest Technologies
Support / AMS of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Marketing (Eloqua), CPQ. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
CPQMarketing (Eloqua)Subscription Management