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Amit Bose

Business Analyst | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2C Service · Business Analyst · Functional
Jaipur, IndiaConsultantIST (UTC+5:30)Contract to hireCitizen
Open to working in Remote · Jaipur · will relocate
Business Analyst with 6 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2C Service. Delivered implementations and rollouts across telecom clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
6
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Business Analyst
Availability
In 30 days
Notice period
30 days
Works
Hybrid
Open to
Contract to hire
Location
Jaipur, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystImplementation
A pan-India telecom operator · via Quillfield Partners
Implementation of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Jan 2025 – Nov 2026 · 23 mo · Jaipur · Telecom
Business AnalystImplementation
A Gulf-based retail bank · via Valecrest Technologies
Implementation of Oracle Fusion CX for a Gulf-based retail bank, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Jan 2023 – Nov 2024 · 23 mo · Jaipur · Banking & Financial Services
Business AnalystImplementation
A hotel and resorts group · via Tessaline Systems
Implementation of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Jan 2021 – Nov 2022 · 23 mo · Jaipur · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Excel
MODULES
Customer Data ManagementConfiguredSubscription ManagementConfiguredPartner Relationship ManagementImplementedLoyaltyImplementedKnowledge ManagementImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Telecom
LANGUAGES
HindiNativeEnglishProfessional

Education

UG · Finance
NMIMS · 2019 · Full-time
AvailabilityIn 30 days
Notice period30 days
RateOn request