Alok Banerjee

Technical Consultant / Developer | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Technical Consultant / Developer · Technical

Kolkata, IndiaConsultantIST (UTC+5:30)Permanent · ContractCitizen

Open to working in Kolkata

Technical Consultant / Developer with 5 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered implementations and rollouts across higher education clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Builds integrations, reports and conversions with OTBI, REST APIs, Groovy. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹7 LPA

annual

Seniority: Consultant · Technical Consultant / Developer
Availability: In 60 days
Notice period: 30 days
Works: Not working
Open to: Permanent, Contract
Location: Kolkata, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Technical Consultant / DeveloperRollout

A national FMCG company

Rollout of Oracle Fusion CX for a national FMCG company, covering B2C Service, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyaltyB2C Service

Feb 2025 – Sep 2026 · 20 mo · Kolkata · Retail & CPG

Technical Consultant / DeveloperAdvisory

An EPC infrastructure company

Advisory of Oracle Fusion CX for an EPC infrastructure company, covering B2C Service, Loyalty, Customer Data Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyaltyB2C Service

Jun 2023 – Aug 2024 · 15 mo · Kolkata · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovyRedwood UXOIC

MODULES

Customer Data ManagementConfiguredLoyaltyImplementedB2C ServiceConfigured

PILLARS

RELEASES

26.D26.C

INDUSTRIES

Aerospace & DefenceBanking & Financial ServicesHigher Education

LANGUAGES

HindiProfessionalEnglishNativeBengaliBasicspeak/read

Education

Masters · Computer Applications

Mumbai University (Distance) · 2022 · Full-time

AvailabilityIn 60 days

Notice period30 days

Rate₹7 LPA