Akshay Thakur

Support Analyst (AMS) | Oracle Fusion CX | Sales · Incentive Compensation · Live Experience · Support Analyst (AMS) · Techno-functional

Ahmedabad, IndiaAssociateIST (UTC+5:30)Advisory · Contract · Part timeCitizen

Open to working in Ahmedabad

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, Live Experience. Delivered support and enhancement work across pharma & life sciences clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹4 LPA

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Not looking
Notice period: 30 days
Works: Onsite
Open to: Advisory, Contract, Part time
Location: Ahmedabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A 400-store retail chain · via Sarvat ERP Solutions

Support / AMS of Oracle Fusion CX for a 400-store retail chain, covering Sales, Incentive Compensation, Live Experience. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

SalesLive ExperienceIncentive Compensation

Jun 2026 – Sep 2026 · 4 mo · Ahmedabad · Retail & CPG

Support Analyst (AMS)Rollout

A national FMCG company

Rollout of Oracle Fusion CX for a national FMCG company, covering Sales, Incentive Compensation, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesLive ExperienceIncentive Compensation

May 2025 – Jun 2025 · 2 mo · Ahmedabad · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder StudioExcel

MODULES

SalesSupportedServiceSupportedIntelligent AdvisorConfiguredLive ExperienceSupportedIncentive CompensationConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Higher EducationPharma & Life Sciences

LANGUAGES

GujaratiConversationalEnglishNative

ALSO WORKED ON

Salesforce

Education

Doctorate · Business Administration

Nirma University · 2026 · Full-time

AvailabilityNot looking

Notice period30 days

Rate₹4 LPA