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Akshay Srivastava

Solution Architect | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Solution Architect · Techno-functional
Bengaluru, IndiaLeadIST (UTC+5:30)ContractCitizen
Open to working in Bengaluru · Remote · will relocate
Solution Architect with 17 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across aerospace & defence clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
17
years in Oracle
—
years in total
3
projects
₹33 LPA
annual
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
15 days
Works
Onsite
Open to
Contract
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectImplementationLed
A state power-distribution utility · via Kestrelline Digital
Implementation of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2022 – Nov 2026 · 56 mo · Bengaluru · Energy & Utilities
Solution ArchitectRollout
A hotel and resorts group
Rollout of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
May 2017 – Jul 2021 · 51 mo · Bengaluru · Hospitality & Travel
Solution ArchitectSupport / AMS
A national FMCG company · via Kestrelline Digital
Support / AMS of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Jun 2012 – Oct 2016 · 53 mo · Bengaluru · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
SOA SuiteWorkflow BuilderOracle Forms & Reports
MODULES
EBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Aerospace & DefenceBanking & Financial Services
LANGUAGES
EnglishNativeKannadaNative

Education

PG · Information Technology
IGNOU · 2009 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
Rate₹33 LPA