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Akshay Shah

Techno-Functional Lead | Oracle Fusion CX | Loyalty · Knowledge Management · Techno-Functional Lead · Techno-functional
Bengaluru, IndiaSeniorIST (UTC+5:30)Contract to hireCitizen
Open to working in Bengaluru · Remote · will relocate
Techno-Functional Lead with 9 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Knowledge Management. Delivered multiple full-cycle implementations across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
9
years in Oracle
—
years in total
3
projects
₹29 LPA
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 30 days
Notice period
30 days
Works
Onsite
Open to
Contract to hire
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
An EPC infrastructure company · via Northwyn Analytics
Implementation of Oracle Fusion CX for an EPC infrastructure company, covering Loyalty, Knowledge Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
Jan 2024 – Jul 2026 · 31 mo · Bengaluru · Construction & Engineering
Techno-Functional LeadMigration
A Tier-1 private-sector bank · via Orvane Consulting
Migration of Oracle Fusion CX for a Tier-1 private-sector bank, covering Loyalty, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
May 2021 – Sep 2023 · 29 mo · Bengaluru · Banking & Financial Services
Techno-Functional LeadSupport / AMS
A pan-India telecom operator · via Tessaline Systems
Support / AMS of Oracle Fusion CX for a pan-India telecom operator, covering Loyalty, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
Mar 2018 – Nov 2020 · 33 mo · Bengaluru · Telecom

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcelOTBIREST APIs
MODULES
LoyaltyLedKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
EnglishProfessionalKannadaNative

Education

Doctorate · Computer Applications
Anna University · 2018 · Full-time
AvailabilityIn 30 days
Notice period30 days
Rate₹29 LPA