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Akshay Mishra

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Toronto, CanadaConsultantEST (UTC-5)Contract to hire · Part time · PermanentPermanent resident
Open to working in Toronto
Techno-Functional Lead with 6 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across real estate clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
6
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Techno-Functional Lead
Availability
In 60 days
Notice period
Serving notice
Works
From home
Open to
Contract to hire, Part time, Permanent
Location
Toronto, Canada · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated 7 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMS
A 400-store retail chain · via Northwyn Analytics
Support / AMS of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2025 – Jul 2026 · 17 mo · Toronto · Retail & CPG
Techno-Functional LeadMigration
A national FMCG company · via Northwyn Analytics
Migration of Oracle NetSuite CX for a national FMCG company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Jun 2024 · 14 mo · Toronto · Retail & CPG
Techno-Functional LeadImplementation
An Indian steel and alloys group · via Northwyn Analytics
Implementation of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2021 – Dec 2022 · 24 mo · Toronto · Manufacturing

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
SuiteScriptPower BI
MODULES
NetSuite CRMConfiguredSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
EnglishProfessionalPunjabiNative

Education

Doctorate · Computer Applications
NMIMS · 2022 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateOn request