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Akshay Menon

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Jaipur, IndiaConsultantIST (UTC+5:30)Part timeCitizen
Open to working in Remote · Jaipur · will relocate
Techno-Functional Lead with 6 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
6
years in Oracle
—
years in total
3
projects
₹13 LPA
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 60 days
Notice period
60 days
Works
Onsite
Open to
Part time
Location
Jaipur, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation
A state power-distribution utility · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a state power-distribution utility, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2025 – Sep 2026 · 18 mo · Jaipur · Energy & Utilities
Techno-Functional LeadRollout
A hotel and resorts group
Rollout of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
May 2023 – Dec 2024 · 20 mo · Jaipur · Hospitality & Travel
Techno-Functional LeadSupport / AMS
A national FMCG company · via Brightmoor Advisory
Support / AMS of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jun 2021 – Aug 2022 · 15 mo · Jaipur · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcelOTBI
MODULES
Customer Data ManagementImplementedLoyaltyConfiguredIncentive CompensationConfiguredKnowledge ManagementConfiguredB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
HindiNativeEnglishNative

Education

PG · Business Administration
IIM Bangalore · 2018 · Executive
AvailabilityIn 60 days
Notice period60 days
Rate₹13 LPA