Akshay Kapoor

Support Analyst (AMS) | Oracle Fusion HCM | Help Desk · Journeys · Support Analyst (AMS) · Techno-functional

Toronto, CanadaAssociateEST (UTC-5)Advisory · Contract to hire · PermanentPermanent resident

Open to working in Bengaluru · Toronto

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion HCM experience, specialising in Help Desk, Journeys. Delivered support and enhancement work across manufacturing clients — fast formulas and validation rules and UAT, training and go-live. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

CAD 92,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Available now
Notice period: Immediate
Works: Hybrid
Open to: Advisory, Contract to hire, Permanent
Location: Toronto, Canada · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A third-party logistics provider · via Aurenza Global Services

Support / AMS of Oracle Fusion HCM for a third-party logistics provider, covering Help Desk, Journeys. Key work: UAT, training and go-live; enterprise structures and approval workflows. Worked with business users through SIT, UAT and go-live.

Help DeskJourneys

Jun 2026 – Oct 2026 · 5 mo · Toronto · Logistics

Support Analyst (AMS)Rollout

A global auto-components manufacturer

Rollout of Oracle Fusion HCM for a global auto-components manufacturer, covering Help Desk, Journeys. Key work: self-service flows for employees and managers; HR and talent requirement workshops. Worked with business users through SIT, UAT and go-live.

Help DeskJourneys

May 2025 – Aug 2025 · 4 mo · Toronto · Manufacturing

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

HDLRedwood UXOTBIHCM ExtractsOIC

MODULES

Help DeskConfiguredJourneysSupported

PILLARS

HCM

RELEASES

26.D26.C26.B

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

EnglishNativePunjabiNative

Credentials

1Z0-1050Pending review

Education

PG · Commerce

Visvesvaraya Technological University · 2025 · Full-time

AvailabilityAvailable now

Notice periodImmediate

RateCAD 92,000 / yr