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Akshay Joshi

Support Analyst (AMS) | Oracle Fusion CX | Sales · CPQ · Live Experience · Support Analyst (AMS) · Techno-functional
Mexico City, MexicoAssociateCST (UTC-6)Contract to hireCitizen
Open to working in Mexico City · Remote · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Sales, CPQ, Live Experience. Delivered support and enhancement work across public sector clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
2
years in Oracle
—
years in total
2
projects
USD 88,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 30 days
Notice period
30 days
Works
Onsite
Open to
Contract to hire
Location
Mexico City, Mexico · CST (UTC-6)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A two-wheeler manufacturer · via Valecrest Technologies
Implementation of Oracle Fusion CX for a two-wheeler manufacturer, covering Sales, CPQ, Live Experience. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesCPQLive Experience
Jan 2026 – Sep 2026 · 9 mo · Mexico City · Automotive
Support Analyst (AMS)Migration
A broadcast and streaming network · via Northwyn Analytics
Migration of Oracle Fusion CX for a broadcast and streaming network, covering Sales, CPQ, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesCPQLive Experience
May 2025 – Jun 2025 · 2 mo · Mexico City · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOICVisual Builder StudioExcel
MODULES
SalesSupportedServiceSupportedCPQConfiguredField ServiceConfiguredLive ExperienceSupported
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
EnglishProfessionalSpanishNative
ALSO WORKED ON
Zoho

Credentials

1Z0-1054Reference verified

Education

PG · Business Administration
Christ University · 2024 · Full-time
AvailabilityIn 30 days
Notice period30 days
RateUSD 88,000 / yr