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Akshay Gandhi

Support Analyst (AMS) | Oracle NetSuite CX | CRM · Inventory · SuiteCommerce · Support Analyst (AMS) · Techno-functional
Jaipur, IndiaAssociateIST (UTC+5:30)AdvisoryCitizen
Open to working in Remote · Jaipur · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, Inventory, SuiteCommerce. Delivered support and enhancement work across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
2
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Associate · Support Analyst (AMS)
Availability
Not looking
Notice period
90 days
Works
From home
Open to
Advisory
Location
Jaipur, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A third-party logistics provider · via Northwyn Analytics
Implementation of Oracle NetSuite CX for a third-party logistics provider, covering CRM, Inventory, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
InventoryNetSuite CRMSuiteCommerce
Jan 2026 – Aug 2026 · 8 mo · Jaipur · Logistics
Support Analyst (AMS)Migration
A global auto-components manufacturer · via Quillfield Partners
Migration of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, Inventory, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
InventoryNetSuite CRMSuiteCommerce
May 2025 – Sep 2025 · 5 mo · Jaipur · Manufacturing

Oracle expertise

PRODUCT FAMILIES
NetSuiteFusion Cloud
TECHNICAL STACK
Power BIREST APIs
MODULES
InventoryConfiguredNetSuite CRMSupportedSuiteCommerceSupported
PILLARS
CXSCM
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
HindiConversationalEnglishProfessional

Credentials

1Z0-1054Document verified

Education

PG · Computer Applications
ICAI (Chartered Accountancy) · 2023 · Full-time
AvailabilityNot looking
Notice period90 days
RateOn request