Techno-Functional LeadImplementation
A state power-distribution utility · via Valecrest Technologies
Implementation of Oracle Fusion CX for a state power-distribution utility, covering Marketing (Eloqua), Field Service, B2B Commerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)B2B Commerce