Akshay Chatterjee

Solution Architect | Oracle Fusion CX | Sales · Live Experience · Service · Solution Architect · Techno-functional

Gurugram, IndiaLeadIST (UTC+5:30)Part timeCitizen

Open to working in Remote · Gurugram · will relocate

Solution Architect with 24 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Service. Delivered multiple full-cycle implementations across hospitality & travel clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.

years in Oracle

—

years in total

projects

₹57 LPA

annual

Seniority: Lead · Solution Architect
Availability: In 60 days
Notice period: 60 days
Works: Onsite
Open to: Part time
Location: Gurugram, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectImplementationLed

A pan-India telecom operator · via Ledgerkraft Consulting

Implementation of Oracle Fusion CX for a pan-India telecom operator, covering Sales, Live Experience, Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

SalesServiceLive Experience

Apr 2019 – Nov 2026 · 92 mo · Gurugram · Telecom

Solution ArchitectRollout

A government transport undertaking

Rollout of Oracle Fusion CX for a government transport undertaking, covering Sales, Live Experience, Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesServiceLive Experience

May 2011 – Sep 2018 · 89 mo · Gurugram · Public Sector

Solution ArchitectSupport / AMS

A two-wheeler manufacturer · via Brightmoor Advisory

Support / AMS of Oracle Fusion CX for a two-wheeler manufacturer, covering Sales, Live Experience, Service. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

SalesServiceLive Experience

Jun 2003 – Jul 2010 · 86 mo · Gurugram · Automotive

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Redwood UXOICVisual Builder Studio

MODULES

SalesLedServiceLedLive ExperienceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Hospitality & TravelRetail & CPG

LANGUAGES

HindiConversationalEnglishNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Information Technology

Delhi University · 2007 · Full-time

AvailabilityIn 60 days

Notice period60 days

Rate₹57 LPA