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Akshay Bhatt

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional
Moscow, RussiaLeadMSK (UTC+3)Contract to hire · PermanentCitizen
Open to working in Moscow
Techno-Functional Lead with 17 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
17
years in Oracle
—
years in total
3
projects
USD 1,66,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Contract to hire, Permanent
Location
Moscow, Russia · MSK (UTC+3)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A third-party logistics provider · via Brightmoor Advisory
Migration of Oracle EBS CX for a third-party logistics provider, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2022 – Jun 2026 · 53 mo · Moscow · Logistics
Techno-Functional LeadRollout
A global auto-components manufacturer
Rollout of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
May 2017 – Oct 2021 · 54 mo · Moscow · Manufacturing
Techno-Functional LeadMigration
A hotel and resorts group · via Aurenza Global Services
Migration of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2012 – Jul 2016 · 54 mo · Moscow · Hospitality & Travel
Career break · May 2023 – Nov 2024 · Parental leave

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
SQL / PL-SQLSOA SuiteWorkflow Builder
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
EnglishNativeRussianNative

Credentials

1Z0-1054Document verified

Education

PG · Computer Applications
VIT Vellore · 2009 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateUSD 1,66,000 / yr