Techno-Functional LeadMigration
A government transport undertaking · via Tessaline Systems
Migration of Oracle Fusion CX for a government transport undertaking, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty