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Akanksha Trivedi

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Techno-Functional Lead · Techno-functional
Kolkata, IndiaLeadIST (UTC+5:30)Advisory · ContractCitizen
Open to working in Kolkata
Techno-Functional Lead with 16 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service. Delivered multiple full-cycle implementations across healthcare clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
16
years in Oracle
—
years in total
3
projects
₹44 LPA
annual
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
Immediate
Works
From home
Open to
Advisory, Contract
Location
Kolkata, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadRolloutLed
A top-10 Indian pharma company
Rollout of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Incentive CompensationB2C Service
May 2022 – Jul 2026 · 51 mo · Kolkata · Pharma & Life Sciences
Techno-Functional LeadImplementation
A private university group · via Aurenza Global Services
Implementation of Oracle Fusion CX for a private university group, covering Incentive Compensation, B2C Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Incentive CompensationB2C Service
Apr 2017 – Sep 2021 · 54 mo · Kolkata · Higher Education
Techno-Functional LeadAdvisory
A two-wheeler manufacturer
Advisory of Oracle Fusion CX for a two-wheeler manufacturer, covering Incentive Compensation, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Incentive CompensationB2C Service
Mar 2012 – Nov 2016 · 57 mo · Kolkata · Automotive

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
Incentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Healthcare
LANGUAGES
HindiProfessionalEnglishProfessionalBengaliBasicspeak/read

Education

Masters · Computer Applications
ICAI (Chartered Accountancy) · 2008 · Full-time
AvailabilityNot looking
Notice periodImmediate
Rate₹44 LPA