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Akanksha Thomas

Techno-Functional Lead | Oracle Fusion CX | Marketing (Eloqua) · Field Service · B2B Commerce · Techno-Functional Lead · Techno-functional
Mumbai, IndiaSeniorIST (UTC+5:30)AdvisoryCitizen
Open to working in Remote · Mumbai · will relocate
Techno-Functional Lead with 8 years of hands-on Oracle Fusion CX experience, specialising in Marketing (Eloqua), Field Service, B2B Commerce. Delivered multiple full-cycle implementations across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
8
years in Oracle
—
years in total
3
projects
₹27 LPA
annual
Seniority
Senior · Techno-Functional Lead
Availability
Not looking
Notice period
Immediate
Works
From home
Open to
Advisory
Location
Mumbai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed
A global auto-components manufacturer
Upgrade of Oracle Fusion CX for a global auto-components manufacturer, covering Marketing (Eloqua), Field Service, B2B Commerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)B2B Commerce
Jan 2025 – Oct 2026 · 22 mo · Mumbai · Manufacturing
Techno-Functional LeadImplementation
A pan-India telecom operator · via Kestrelline Digital
Implementation of Oracle Fusion CX for a pan-India telecom operator, covering Marketing (Eloqua), Field Service, B2B Commerce. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)B2B Commerce
Apr 2023 – Dec 2024 · 21 mo · Mumbai · Telecom
Techno-Functional LeadUpgrade
A multi-specialty hospital chain
Upgrade of Oracle Fusion CX for a multi-specialty hospital chain, covering Marketing (Eloqua), Field Service, B2B Commerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)B2B Commerce
Jan 2021 – Jul 2022 · 19 mo · Mumbai · Healthcare

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOIC
MODULES
Field ServiceLedMarketing (Eloqua)ImplementedB2B CommerceImplemented
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Banking & Financial Services
LANGUAGES
HindiProfessionalMarathiNativeEnglishProfessionalspeak/read

Education

Masters · Commerce
Nirma University · 2017 · Correspondence
AvailabilityNot looking
Notice periodImmediate
Rate₹27 LPA