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Akanksha Patel

Support Analyst (AMS) | Oracle Fusion HCM | Help Desk · Dynamic Skills · Career Development · Support Analyst (AMS) · Techno-functional
Milan, ItalyAssociateCET (UTC+1)AdvisoryWork permit held
Open to working in Milan · Remote · will relocate
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion HCM experience, specialising in Help Desk, Dynamic Skills, Career Development. Delivered support and enhancement work across higher education clients — HDL conversions of workers and assignments and HR and talent requirement workshops. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
1
years in Oracle
—
years in total
1
projects
EUR 52,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
Not looking
Notice period
60 days
Works
Onsite
Open to
Advisory
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Upgrade
A private university group
Upgrade of Oracle Fusion HCM for a private university group, covering Help Desk, Dynamic Skills, Career Development. Key work: HDL conversions of workers and assignments; UAT, training and go-live. Worked with business users through SIT, UAT and go-live.
Dynamic SkillsCareer DevelopmentHelp Desk
Apr 2026 – Oct 2026 · 7 mo · Milan · Higher Education

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
BI PublisherFast FormulaExcel
MODULES
Dynamic SkillsSupportedCareer DevelopmentConfiguredWorkforce Health and SafetySupportedHelp DeskConfiguredStrategic Workforce PlanningConfiguredJourneysSupported
PILLARS
HCM
RELEASES
26.D
INDUSTRIES
Higher Education
LANGUAGES
ItalianProfessionalEnglishNative

Education

Bachelors · Commerce
Amity University · 2020 · Part-time
AvailabilityNot looking
Notice period60 days
RateEUR 52,000 / yr