AM
Akanksha Mathew
Support Analyst (AMS) | Oracle Fusion HCM | Workforce Scheduling · Payroll Interface · Volunteering · Support Analyst (AMS) · Techno-functional
Milan, ItalyAssociateCET (UTC+1)ContractWork permit held
Open to working in Milan · Remote · will relocate
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion HCM experience, specialising in Workforce Scheduling, Payroll Interface, Volunteering. Delivered support and enhancement work across agriculture & food clients — parallel payroll runs and reconciliation and payroll and statutory requirement workshops. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Strong on Europe (EU) localization: statutory, tax and compliance setups. Notice period: 15 days.
- Seniority
- Associate · Support Analyst (AMS)
- Availability
- In 2 weeks
- Notice period
- 15 days
- Works
- Onsite
- Open to
- Contract
- Location
- Milan, Italy · CET (UTC+1)
- Work authorisation
- Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.
Projects and implementations
Support Analyst (AMS)Upgrade
A Gulf-based retail bank
Upgrade of Oracle Fusion HCM for a Gulf-based retail bank, covering Workforce Scheduling, Payroll Interface, Volunteering. Key work: parallel payroll runs and reconciliation; first live runs and year-end support. Worked with business users through SIT, UAT and go-live.
Payroll InterfaceWorkforce SchedulingVolunteering
Apr 2026 – Sep 2026 · 6 mo · Milan · Banking & Financial Services
Oracle expertise
PRODUCT FAMILIES
Fusion CloudE-Business Suite
TECHNICAL STACK
OTBIHCM ExtractsOIC
MODULES
Core HRConfiguredOracle MeSupportedWellnessSupportedPayroll InterfaceConfiguredWorkforce SchedulingSupportedEBS Advanced CollectionsConfiguredVolunteeringSupported
INDUSTRIES
Agriculture & Food
LANGUAGES
ItalianProfessionalEnglishNative
Education
Bachelors · Business Administration
Jawaharlal Nehru Technological University · 2021 · Full-time