Akanksha Jain

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Support Analyst (AMS) · Techno-functional

Vadodara, IndiaAssociateIST (UTC+5:30)PermanentCitizen

Open to working in Remote · Vadodara · will relocate

Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered support and enhancement work across non-profit clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

₹4 LPA

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Available now
Notice period: 15 days
Works: From home
Open to: Permanent
Location: Vadodara, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Upgrade

An Indian steel and alloys group

Upgrade of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Jan 2026 – Dec 2026 · 12 mo · Vadodara · Manufacturing

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIs

MODULES

Customer Data ManagementConfiguredLoyaltySupportedIncentive CompensationSupportedB2C ServiceConfigured

PILLARS

RELEASES

26.D

INDUSTRIES

Non-profit

LANGUAGES

GujaratiProfessionalHindiNativeEnglishProfessionalspeak/read

Credentials

1Z0-1054Pending review

Education

Masters · Computer Applications

Savitribai Phule Pune University · 2023 · Full-time

AvailabilityAvailable now

Notice period15 days

Rate₹4 LPA