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Akanksha Gupta

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Doha, QatarConsultantAST (UTC+3)PermanentWork permit held
Open to working in Remote · Doha · will relocate
Techno-Functional Lead with 7 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across higher education clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
7
years in Oracle
—
years in total
3
projects
USD 1,57,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
Available now
Notice period
15 days
Works
From home
Open to
Permanent
Location
Doha, Qatar · AST (UTC+3)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed
A multi-specialty hospital chain
Upgrade of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2025 – Dec 2026 · 24 mo · Doha · Healthcare
Techno-Functional LeadImplementation
A hotel and resorts group · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2023 – Oct 2024 · 19 mo · Doha · Hospitality & Travel
Techno-Functional LeadUpgrade
An agri-commodities exporter
Upgrade of Oracle Fusion CX for an agri-commodities exporter, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2021 – Aug 2022 · 20 mo · Doha · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Customer Data ManagementLedLoyaltyImplementedIncentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Higher Education
LANGUAGES
HindiBasicEnglishProfessionalArabicProfessionalspeak/read

Credentials

1Z0-1054Reference verified

Education

Bachelors · Computer Applications
Delhi University · 2015 · Full-time
AvailabilityAvailable now
Notice period15 days
RateUSD 1,57,000 / yr