Techno-Functional LeadImplementation
A hotel and resorts group · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service