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Ajay Srivastava

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2C Service · Techno-Functional Lead · Techno-functional
Sydney, AustraliaSeniorAEST (UTC+10)Contract to hirePermanent resident
Open to working in Sydney · Remote · will relocate
Techno-Functional Lead with 11 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2C Service. Delivered multiple full-cycle implementations across healthcare clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
11
years in Oracle
—
years in total
3
projects
AUD 1,81,000 / yr
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 30 days
Notice period
30 days
Works
From home
Open to
Contract to hire
Location
Sydney, Australia · AEST (UTC+10)
Work authorisation
Permanent resident
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed
An international development NGO
Upgrade of Oracle Fusion CX for an international development NGO, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Jan 2024 – Jun 2026 · 30 mo · Sydney · Non-profit
Techno-Functional LeadImplementation
A 400-store retail chain · via Ledgerkraft Consulting
Implementation of Oracle Fusion CX for a 400-store retail chain, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Apr 2021 – Aug 2023 · 29 mo · Sydney · Retail & CPG
Techno-Functional LeadUpgrade
A private university group
Upgrade of Oracle Fusion CX for a private university group, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Jan 2018 – Oct 2020 · 34 mo · Sydney · Higher Education

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Customer Data ManagementLedSubscription ManagementLedPartner Relationship ManagementImplementedLoyaltyImplementedKnowledge ManagementImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Healthcare
LANGUAGES
HindiProfessionalEnglishProfessional

Credentials

1Z0-1054Not verified

Education

Masters · Computer Applications
IIM Bangalore · 2016 · Full-time
AvailabilityIn 30 days
Notice period30 days
RateAUD 1,81,000 / yr