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Ajay Deshpande

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · Loyalty · Customer Data Management · Techno-Functional Lead · Techno-functional
Noida, IndiaSeniorIST (UTC+5:30)Advisory · Contract · Contract to hireCitizen
Open to working in Noida
Techno-Functional Lead with 10 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across professional services clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
10
years in Oracle
—
years in total
3
projects
₹21 LPA
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 30 days
Notice period
Serving notice
Works
From home
Open to
Advisory, Contract, Contract to hire
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed
A top-10 Indian pharma company
Advisory of Oracle Fusion CX for a top-10 Indian pharma company, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Mar 2024 – Jul 2026 · 29 mo · Noida · Pharma & Life Sciences
Techno-Functional LeadImplementation
A two-wheeler manufacturer · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a two-wheeler manufacturer, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Apr 2021 – Oct 2023 · 31 mo · Noida · Automotive
Techno-Functional LeadRollout
An Indian steel and alloys group
Rollout of Oracle Fusion CX for an Indian steel and alloys group, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
May 2018 – Jun 2020 · 26 mo · Noida · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Customer Data ManagementLedPartner Relationship ManagementLedLoyaltyImplementedKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Professional Services
LANGUAGES
HindiProfessionalEnglishProfessional

Education

Masters · Computer Applications
Savitribai Phule Pune University · 2015 · Correspondence
AvailabilityIn 30 days
Notice periodServing notice
Rate₹21 LPA