Aishwarya Agarwal

Functional Consultant | Oracle Fusion CX | Loyalty · Customer Data Management · Knowledge Management · Functional Consultant · Functional

Toronto, CanadaConsultantEST (UTC-5)Advisory · Contract · Part timePermanent resident

Open to working in Toronto

Functional Consultant with 6 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management, Knowledge Management. Delivered implementations and rollouts across logistics clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 90 days.

years in Oracle

—

years in total

projects

CAD 1,36,000 / yr

annual

Seniority: Consultant · Functional Consultant
Availability: Not looking
Notice period: 90 days
Works: From home
Open to: Advisory, Contract, Part time
Location: Toronto, Canada · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantSupport / AMS

A listed IT services company · via Brightmoor Advisory

Support / AMS of Oracle Fusion CX for a listed IT services company, covering Loyalty, Customer Data Management, Knowledge Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyaltyKnowledge Management

Jun 2025 – Oct 2026 · 17 mo · Toronto · IT & Technology

Functional ConsultantAdvisory

A two-wheeler manufacturer

Advisory of Oracle Fusion CX for a two-wheeler manufacturer, covering Loyalty, Customer Data Management, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyaltyKnowledge Management

Mar 2023 – Aug 2024 · 18 mo · Toronto · Automotive

Functional ConsultantSupport / AMS

A defence electronics PSU · via Ledgerkraft Consulting

Support / AMS of Oracle Fusion CX for a defence electronics PSU, covering Loyalty, Customer Data Management, Knowledge Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyaltyKnowledge Management

Jun 2021 – Jun 2022 · 13 mo · Toronto · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

GroovyRedwood UX

MODULES

Customer Data ManagementConfiguredLoyaltyImplementedKnowledge ManagementImplemented

PILLARS

RELEASES

26.D26.C26.B26.A25.D

INDUSTRIES

LogisticsMedia & EntertainmentPharma & Life Sciences

LANGUAGES

EnglishNativePunjabiNative

Credentials

1Z0-1054Document verified

Education

PPG · Accounting

SRM Institute of Science and Technology · 2019 · Full-time

AvailabilityNot looking

Notice period90 days

RateCAD 1,36,000 / yr