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Aisha Thomas

Enterprise Architect | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Enterprise Architect · Technical
New Jersey, United StatesLeadEST (UTC-5)Permanent · ContractPermanent resident
Open to working in New Jersey
Enterprise Architect with 18 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across higher education clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Builds integrations, reports and conversions with Redwood UX, OIC, Visual Builder Studio. Notice period: 30 days.
18
years in Oracle
—
years in total
3
projects
USD 1,89,000 / yr
annual
Seniority
Lead · Enterprise Architect
Availability
In 60 days
Notice period
30 days
Works
Not working
Open to
Permanent, Contract
Location
New Jersey, United States · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Enterprise ArchitectRolloutLed
A commercial real-estate developer
Rollout of Oracle Fusion CX for a commercial real-estate developer, covering B2C Service, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Feb 2021 – Jun 2026 · 65 mo · New Jersey · Real Estate
Enterprise ArchitectAdvisory
A Big-Four advisory practice
Advisory of Oracle Fusion CX for a Big-Four advisory practice, covering B2C Service, Loyalty, Customer Data Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Jun 2015 – Dec 2020 · 67 mo · New Jersey · Professional Services
Enterprise ArchitectUpgrade
An agri-commodities exporter
Upgrade of Oracle Fusion CX for an agri-commodities exporter, covering B2C Service, Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Apr 2009 – Nov 2014 · 68 mo · New Jersey · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOICVisual Builder StudioExcelOTBI
MODULES
Customer Data ManagementLedLoyaltyLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Aerospace & DefenceBanking & Financial ServicesHigher Education
LANGUAGES
GujaratiProfessionalEnglishNative

Education

Masters · Computer Science
Symbiosis International University · 2009 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateUSD 1,89,000 / yr