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Aditya Kumar

Solution Architect | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Solution Architect · Functional
Kochi, IndiaSeniorIST (UTC+5:30)Part time · PermanentCitizen
Open to working in Kochi
Solution Architect with 10 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across public sector clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
10
years in Oracle
—
years in total
3
projects
₹14 LPA
annual
Seniority
Senior · Solution Architect
Availability
In 60 days
Notice period
30 days
Works
From home
Open to
Part time, Permanent
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectMigrationLed
A state power-distribution utility · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a state power-distribution utility, covering B2C Service, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Feb 2024 – Nov 2026 · 34 mo · Kochi · Energy & Utilities
Solution ArchitectAdvisory
A 400-store retail chain
Advisory of Oracle Fusion CX for a 400-store retail chain, covering B2C Service, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Mar 2021 – Aug 2023 · 30 mo · Kochi · Retail & CPG
Solution ArchitectImplementation
An Indian steel and alloys group · via Brightmoor Advisory
Implementation of Oracle Fusion CX for an Indian steel and alloys group, covering B2C Service, Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Apr 2018 – Dec 2020 · 33 mo · Kochi · Manufacturing
Career break · Mar 2023 – Sep 2024 · Sabbatical

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Customer Data ManagementLedLoyaltyImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
HealthcarePublic SectorReal Estate
LANGUAGES
EnglishNativeMalayalamNative

Credentials

1Z0-1054Reference verified

Education

PPG · Finance
Savitribai Phule Pune University · 2017 · Full-time
AvailabilityIn 60 days
Notice period30 days
Rate₹14 LPA