Aditi Shah

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · Collections · Functional Consultant · Functional

Abu Dhabi, United Arab EmiratesSeniorGST (UTC+4)Contract to hire · PermanentWork permit held

Open to working in Abu Dhabi

Functional Consultant with 9 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Collections. Delivered multiple full-cycle implementations across higher education clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

AED 3,22,000 / yr

annual

Seniority: Senior · Functional Consultant
Availability: Available now
Notice period: 15 days
Works: Hybrid
Open to: Contract to hire, Permanent
Location: Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation: Work permit held

Profile updated 2 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed

A hotel and resorts group

Rollout of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, Collections. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

CollectionsEBS Field ServiceEBS TeleSales

Feb 2024 – Jun 2026 · 29 mo · Abu Dhabi · Hospitality & Travel

Functional ConsultantRollout

A listed IT services company

Rollout of Oracle EBS CX for a listed IT services company, covering Field Service, TeleSales, Collections. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

CollectionsEBS Field ServiceEBS TeleSales

Feb 2021 – Oct 2023 · 33 mo · Abu Dhabi · IT & Technology

Functional ConsultantRollout

A Big-Four advisory practice

Rollout of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, Collections. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

CollectionsEBS Field ServiceEBS TeleSales

Feb 2018 – Jul 2020 · 30 mo · Abu Dhabi · Professional Services

Oracle expertise

PRODUCT FAMILIES

E-Business SuiteFusion Cloud

TECHNICAL STACK

Workflow BuilderOracle Forms & Reports

MODULES

EBS TeleServiceLedCollectionsImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsImplemented

PILLARS

CXERP

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Aerospace & DefenceHigher Education

LANGUAGES

EnglishNativeMalayalamNativeArabicBasicspeak/read

Credentials

1Z0-1054Reference verified

Education

Bachelors · Commerce

Jawaharlal Nehru Technological University · 2013 · Full-time

AvailabilityAvailable now

Notice period15 days

RateAED 3,22,000 / yr