AP
Aditi Patel
Business Analyst | Oracle EBS CX | Field Service · TeleSales · TeleService · Business Analyst · Functional
Frankfurt, GermanyAssociateCET (UTC+1)Part timeWork permit held
Open to working in Remote · Frankfurt · will relocate
Business Analyst with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered support and enhancement work across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
- Seniority
- Associate · Business Analyst
- Availability
- In 60 days
- Notice period
- 60 days
- Works
- Hybrid
- Open to
- Part time
- Location
- Frankfurt, Germany · CET (UTC+1)
- Work authorisation
- Work permit held
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.
Projects and implementations
Business AnalystUpgrade
A Gulf-based retail bank
Upgrade of Oracle EBS CX for a Gulf-based retail bank, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2026 – Oct 2026 · 7 mo · Frankfurt · Banking & Financial Services
Business AnalystRollout
A Gulf-based retail bank
Rollout of Oracle EBS CX for a Gulf-based retail bank, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2025 – Aug 2025 · 7 mo · Frankfurt · Banking & Financial Services
Oracle expertise
PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
BI PublisherOAF
MODULES
EBS TeleServiceSupportedEBS Field ServiceSupportedEBS TeleSalesConfiguredEBS Service ContractsConfigured
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
GermanProfessionalEnglishNative
Credentials
1Z0-1054Document verified
Education
Bachelors · Accounting
Osmania University · 2020 · Full-time