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Aditi Hegde

Solution Architect | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Solution Architect · Functional
Doha, QatarLeadAST (UTC+3)ContractWork permit held
Open to working in Remote · Doha · will relocate
Solution Architect with 12 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
12
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
15 days
Works
From home
Open to
Contract
Location
Doha, Qatar · AST (UTC+3)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed
A private university group
Upgrade of Oracle Fusion CX for a private university group, covering B2C Service, Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Jan 2023 – Dec 2026 · 48 mo · Doha · Higher Education
Solution ArchitectMigration
An agri-commodities exporter · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for an agri-commodities exporter, covering B2C Service, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Feb 2019 – Oct 2022 · 45 mo · Doha · Agriculture & Food
Solution ArchitectAdvisory
A top-10 Indian pharma company
Advisory of Oracle Fusion CX for a top-10 Indian pharma company, covering B2C Service, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Mar 2015 – Aug 2018 · 42 mo · Doha · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder Studio
MODULES
Customer Data ManagementLedLoyaltyLedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
HindiBasicEnglishProfessionalArabicProfessionalspeak/read

Education

Bachelors · Commerce
University of London · 2013 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateOn request